Quick answer
The seller states that NeuroClean comes with a 90-day money-back guarantee when you buy from the official store, neurocleanau.com. To use it, contact the seller's customer service within 90 days with your order details and follow their return instructions. Read the current terms before buying, as conditions may apply.
Key takeaways
- 90-day money-back guarantee (seller-stated)
- Applies to orders from the official store
- Keep your order confirmation email
- Contact customer service within the window
- Australian Consumer Law rights also apply
What the seller states
The official store advertises a 90-day money-back guarantee on NeuroClean. That gives you around three months to try the capsules — long enough to cover the 8–12 weeks used in ingredient research.
We haven't tested the refund process ourselves, so read the exact terms on the official store, including whether opened bottles or return shipping costs are covered.
How to request a NeuroClean refund
- Find your order confirmation email and order number
- Contact the seller through the contact details on the official store
- Ask for return instructions and the return address
- Send the bottles back with tracking if requested
- Keep records of all emails and tracking numbers
Tips to protect yourself
- Only buy from the official store — unofficial sellers may not honour the guarantee
- Note your order date in your calendar plus 80 days as a reminder
- Keep empty and unopened bottles until you decide
- Screenshot the refund terms at the time you order
Which pack makes the most of the guarantee?
A 3-bottle pack lasts about 90 days, matching the guarantee window. The 6-bottle pack gives the lowest price per bottle.
Seller-listed prices checked 12 October 2026. Prices and offers may change.
Related: Full price comparison · Customer service and complaints
Before you buy: a quick checklist
- Buy only from the official store (neurocleanau.com) to get genuine stock and the guarantee
- Read the current label, directions and refund terms
- Check with your GP or pharmacist if you take medication, especially blood thinners
- Plan to take it daily for 8–12 weeks before judging results
Refund policy FAQs
Does NeuroClean have a money-back guarantee?
The seller states a 90-day money-back guarantee on official-store orders.
How do I get a NeuroClean refund?
Contact the seller's customer service within 90 days with your order details and follow their return instructions.
Can I return opened bottles?
Check the current terms on the official store, as conditions may apply.
Who pays return shipping?
Check the seller's current refund terms.
Does the guarantee apply to Amazon or eBay purchases?
Unofficial sellers may not offer the guarantee. Buy from the official store.
How long does a refund take?
The seller's terms will explain processing times.
What if the seller doesn't respond?
Keep records and contact your bank, the ACCC or your state fair trading office.